Privacy Policy

Gettoken is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your information. Gettoken is independently operated by gettoken.com. We highly value your privacy rights and take measures to ensure your personal information is properly protected. By using Gettoken, you agree to the terms of this privacy policy.

We collect the following types of information: • Account Information: email, profile information, login identifiers, and session state when available • Order and Delivery Data: purchased plans, payment status, delivery status, API key metadata, quota snapshots, and related records • Support Data: feedback content, contact details, support messages, and troubleshooting context you provide • Technical Information: IP address, browser type, device information, access time, and error logs • Usage Information: page visits, feature usage, console interactions, and aggregated service activity We only collect information necessary to provide, secure, maintain, and improve the service.

We use the information we collect for: • Creating and maintaining your account session • Processing orders and payment-related workflows • Delivering API subscription access and showing console status • Responding to support requests and communications • Preventing abuse and ensuring security • Maintaining and improving our services • Analyzing usage trends with aggregated or anonymized data where appropriate We will not sell your personal information to third parties.

We do not sell, trade, or rent your personal information to third parties. We may share limited information with service providers when necessary: • Payment providers for checkout and payment status handling • API delivery or infrastructure providers for subscription provisioning and quota/status synchronization • Cloud and hosting providers for operating the service • Analytics and security providers for abuse prevention and service improvement • Support tooling for handling user feedback and follow-up All providers are expected to process information only as needed for the relevant service.

We use cookies and similar technologies to: • Remember your preference settings • Analyze website usage • Maintain login status (if applicable) You can control cookies through your browser settings. We use cookies only to improve your experience and will not use them to track your activities on other websites.

Under applicable data protection laws, you have the following rights: • Right to be informed: Learn how we process your data • Right of access: Obtain a copy of your data that we hold • Right to rectification: Correct inaccurate data • Right to erasure: Request deletion of your data • Right to restrict processing: Limit how we use your data • Right to data portability: Obtain your data in a common format • Right to object: Object to certain types of processing To exercise these rights, please contact us at support@gettoken.com.

We implement appropriate technical and organizational measures to protect your data: • Transmission encryption: All data transmission uses HTTPS/TLS encryption • Storage encryption: Static data uses encrypted storage • Access control: Strictly limited data access permissions • Secure infrastructure: Uses security services such as Cloudflare • Regular audits: Regularly check security measures Although we strive to protect your data, we cannot guarantee 100% security. You are also responsible for protecting the security of your account credentials.

Your data may be processed on servers located in different countries. We ensure that such transfers comply with applicable data protection laws and take appropriate protective measures to safeguard your data. If data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place.

Gettoken is not directed at children under 13, and we do not intentionally collect personal information from children. If we discover that we have inadvertently collected personal information from children, we will immediately delete such information. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

We retain data based on business needs and legal requirements: • Account data: retained while your account remains active and cleared or anonymized after account deletion when appropriate • Order, payment, and delivery records: retained as needed for fulfillment, audit, refund, tax, and dispute handling • API key metadata and quota/status snapshots: retained as needed to provide console visibility and support • Log data: usually retained for 30-90 days for security analysis • Support communications: retained as needed for customer service records and dispute resolution After the retention period expires, we will securely delete or anonymize the data where feasible.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and notify you via email or website for significant changes. We recommend reviewing this privacy policy regularly to stay informed about our latest practices.